Episode 049: Storytime: Enforcing Boundaries with Clients

Tune In on Your Favorite Platform!

• Subscribe on Apple Podcasts
• Subscribe on Spotify
• Subscribe on iHeartRadio
• Subscribe on Stitcher
• Subscribe on Breaker
• Subscribe on Google Podcasts

The customer is always right, but are they? There are a few things as awkward as addressing clients who push against your boundaries as a business owner. More often than not, I hear from hennapreneurs all over that they choose to bow to the client's demands in order to maintain the peace and to avoid any scandal around their business.

You may be surprised to hear though that this actually isn't something that I encourage. In this episode, I'm sharing two recent examples of instances where enforcing boundaries with my clients came into play. You'll hear the nitty-gritty details of what happened, who said what, and how I handled each scenario.

If holding boundaries on your business is something you struggle with, grab your tea, because you're going to really enjoy this episode.

[00:00] Intro
[01:39] Challenges I've Faced With My Own Clients
[3:10] The Importance of Defined Policies In Your Business
[13:40] Look Out For Red Flags
[14:51] The Importance Of Tone In Conversations
[19:02] A Resolution Should Always Be Made During Conflicts
[24:47] Sometimes It’s Better Not To Engage With Unproductive Conversations
[25:43] Don’t Rush Your Work Just To Move On From A Conflict
[27:36] Be Aware That You Are The Expert
[28:04] Don’t Settle For Less
[31:45] Watch Out for the Energy That You Present Your Client With
[34:37] You Can Control How You Respond
[34:47] Document Your Client’s Communication
[36:06] Hold Fast To Your Policies
[38:12] Let’s Chat: What’s A Recent Scenario Or Situation Where You’ve Had To Choose Whether Or Not To Enforce A Boundary With A Client?
[38:52] Outro

Join in on the conversation! What’s a recent situation where you’ve had to choose whether or not to enforce a boundary with a client? What did you do? How did you handle it?

Let's chat about it inside of the Hennapreneur Community on Facebook!

Are you tired of feeling like you're doing it all to grow your business, but you just aren't seeing the results and the success that you're looking for? I've got a free, on-demand masterclass called 5-Figure Foundations where I'll teach you my framework for how to build a profitable henna business. At the end of the masterclass, you'll no longer be in the dark. You'll know exactly what to do and what to avoid, to build a solid foundation for your own profitable henna business. Click here to register for the masterclass and watch it instantly!

Love the Show? Subscribe + Review in iTunes!

Are you subscribed to The Hennapreneur Podcast? If you’re not, I want to invite you to do so now! When you subscribe, you'll never miss an episode - which would be super easy to do because new and bonus episodes are added into the mix every all of the time! Click here to subscribe in iTunes!

If you really enjoy Hennapreneur's content, I'd be so grateful if you'd leave a review over on iTunes, too! Those reviews help other hennapreneurs to find the podcast, make it easier for me to bring in special guests for you, and (tbh) are always super fun for me to read, too! Click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what you love most about the podcast!